I’m incredibly unhappy that the Airline has interjected its business within a socio-political issue concerning the recent Invoice signed into law by our Governor. What you have got interpreted as “discrimination†against the LGBT community is solely a Monthly bill making sure “equivalent rights†for all.
You will find a middle aged African American lady with a brief hair Reduce and Eyeglasses at your Philadelphia Airport location who refused to present me her full name when I requested it as a consequence of her despicable Mind-set. She last but not least instructed me her title was “D†and hid her title badge as she said this. “D†does not deserve a work in consumer service and particularly not with your top notch sign in space the place I encountered her. As I rushed earlier the lengthy TSA line to your self service ticketing counter with only forty minutes until finally my flight departed I had been happy to find out there was a free kiosk. I started to retrieve my reservation and midway by this method “D†walked as much as me and stated “This really is for first class passengers only†I seemed up with the display baffled due to the fact there wasn’t any indication or indicator that the kiosks had been first class kiosks and additionally I puzzled how “D†realized I was or was not top quality and why she would make these kinds of an assumption. I replied “Excuse me?†“D†condescendingly mentioned “These kiosks are for first class passengers onlyâ€.
Shoppers who would like to compliment or complain to American Airways can Make contact with the company Place of work at:
Reading the article in Yahoo! about a AA rep producing “deaf and dumb†on their baggage is rude and they are entitled to much more than a pretend apology. you only misplaced a buyer.
Obtain your CEO’s to examine repeat business enterprise and then they will understand why they are consistently not making the bottom line. I can Actually say that I’m hardly ever booking with all your airline once again. other many thanks, Sincerely
I sincerely hope to receive a favourable reply throughout the next couple days, so I'm able to carry on working with American Airways for my journey.
AA lost my baggage in Miami by not acquiring it with me on my flight to Talahassee, Fl and After i lodged a complaint they gave me a file locator to check position. It took three times to obtain my luggage and I needed to travel to Panama Metropolis Aprt for getting my luggage following Tallahassee Aprt bought it and sent it to Atlanta then to PC by Delta.
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My wife And that i flew on AA266 Feb five from Lihue to L.A. We had compensated for bulk head seats (8A,8B). We were given 12A and 12B in its place. The desk mentioned it had been to balance the airplane for takeoff as a result of vacant seats and that we would be returned to 8A and 8B during the air.
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You should inform me how This may be resolved. I do enter the right precheck amount about the reservation type and The shopper service agent has also Test it. This does not use very good relations with a shopper who flies eight to 10 occasions a yr.
The complete reverse is your staff Liibide (sorry I didn’t obtain the spelling of his title). I be reluctant to get in touch with him a Purchaser Service Rep. He did help me with some issues I had on my outgoing flight but basically was of no help by any means with my return flight.
From the yr since Hurricane Maria strike Puerto Rico, the island has dropped a valuable source: numerous hundreds of people who've remaining to develop their futures elsewhere
American Airways presents flights, lodges, automobiles, holidays, cruises and things to do – but the corporate is most very well-recognized for flights originating in America. The official website presents tons of information for people wishing to e book flights, which includes immediate booking from the website or via cellular phone contact with customer service.